SMS Terms & Conditions
Homedough Helpers LLC
1. Optional, Customer-Initiated Support
Text messaging with Homedough Helpers LLC is optional. Providing a phone number, selecting a contact preference, agreeing to general service or fee terms, or filling out a form alone is not consent to receive SMS messages. There are two ways you may opt into SMS support replies:
- You initiate a text request to a department number listed on our SMS Support page; or
- You separately check an optional SMS support-consent box on one of our intake forms (for example, the note evaluation form). This checkbox is always optional and unchecked by default.
Either action authorizes only replies related to your specific request — we do not send promotional, marketing, or cold-sales text messages.
2. Not Required for Services
SMS support is not required to use any Homedough Helpers LLC service. You may always reach us by phone or email instead. See the contact details in Section 10.
3. Department Scopes
The numbers below are department routing lines under Homedough Helpers LLC — not separate registered DBAs or legal entities. Each department replies only within its service scope:
4. Message Frequency
Message frequency varies and depends on your request and the replies needed to address it. You may receive multiple replies while your inquiry is being resolved. You are not subscribed to any recurring campaign.
5. Opt Out & Re-Opt-In
- Reply STOP to any message to opt out of further SMS replies from that department.
- Reply HELP to any message for assistance information.
- To resume replies after opting out, reply START where supported by your carrier. If START is not supported or does not restore replies, contact us by phone or email (Section 10) for assistance. Do not assume that sending any other message will override an opt-out — an active opt-out suppression remains in effect until you explicitly re-subscribe through a supported method.
6. Msg & Data Rates
Message and data rates may apply according to your mobile carrier plan. Homedough Helpers LLC is not responsible for charges imposed by your carrier.
7. Carrier Limitations
Mobile carriers do not guarantee delivery of all text messages. Messages may be delayed, undelivered, or rendered out of order due to carrier, network, device, or coverage limitations outside our control. Homedough Helpers LLC is not liable for any delayed, undelivered, or mis-sequenced messages resulting from carrier, network, device, or coverage limitations. SMS is not appropriate for time-sensitive legal deadlines or emergencies — contact the appropriate authority or professional directly.
8. Sensitive Information
Do not send sensitive information by text, including Social Security numbers, loan or account numbers, payment details, or full borrower documents. Use our secure intake forms or call the relevant department instead.
9. Privacy
SMS opt-in and consent data are not sold or shared with third parties or affiliates for marketing. Contracted messaging providers may process message data only as needed to deliver the messaging service. See our Privacy Policy for full details.
10. Contact
For questions about these SMS Terms, email info@homedoughhelpers.com or call our corporate help desk at 877-269-5729.